Privacy notice
This notice explains what happens to the details you give us on our forms. It's written in line with the Protection of Personal Information Act (POPIA).
Who we are
HS Prinsloo Group (Pty) Ltd t/a LHP Student Village, 9 Barnie Swart Avenue, Langenhovenpark, Bloemfontein.
What the enquiry form collects
- Your name and cell number, and email if you give it
- The student's name, cell number, gender, date of birth and home town
- A parent's or guardian's name, relationship to the student and cell number, and email if given
- Study plans, the room and move-in date you're interested in, a friend's name and who will pay the rent, if you tell us
- Your message, and how you heard about us, if you tell us
The enquiry form doesn't ask for ID numbers, home addresses or medical details.
What the application form collects
- The student's name, ID or passport number, date of birth, gender, contact details, nationality and home language
- Home address, and study details such as institution, course and student number
- Car details, if you give them
- Parents' names and contact details, and the details of whoever signs the lease
- Who pays the rent, and an emergency contact
- Medical aid details and any medical notes you choose to give, which we keep confidential
We also ask you to send copies of the ID and medical aid card in the same WhatsApp chat.
Why we need it
We use enquiry details to answer you, tell you about room availability and help you apply. We use application details to prepare and manage your lease, keep the village safe and help in a medical emergency. If you ticked "Keep me updated", we'll also send you news about LHP Student Village, and you can ask us to stop at any time.
How your details reach us
Your answers stay on your own device while you fill in a form. This website doesn't send them to a server, email address, analytics tool or any other service. The form turns them into a PDF, and we only receive it if you send it to us yourself on WhatsApp. WhatsApp's own privacy terms apply to that message.
The application form may keep a draft in your browser until you close the tab, so that you don't lose your answers. The draft is cleared once your PDF is made.
How long we keep it
We keep an enquiry for as long as we need it to deal with your request, and then delete it. We keep an application for as long as we need it for your lease and for any period the law requires, and then delete it.
Your rights
Under POPIA you may ask to see the information we hold about you, ask us to correct or delete it, and object to how we use it. You may also complain to the Information Regulator of South Africa.
Contact us
Email ignap@vodamail.co.za with any privacy request or question.